Articles

 How can I merge two billing accounts?

Simply email sales@imperialbilling.ca and specify the Primary Email Contact for the one account...

 How can I update my billing info?

To update your account information sign into your Imperial Online Services Account and click "My...

 How do I cancel my account?

We're sorry to see you go. If we can do anything to make it better, please let us know. To...

 How do I make a payment?

Paypal: If you pay using PayPal, by default, your payment is a one-time payment and will not be...

 How to change billing cycles, I want to pay in advance

To change the frequency of payments for your account, please email sales@imperialbilling.ca and...

 I didn't get my welcome email or have since lost it. How can I have it resent?

The welcome email contains your site's IP address, name servers, control panel login, and getting...

 I lost or forgot my login password to the Imperial Online Services Customer Portal. How do I get it?

Please visit http//www.imperialbilling.ca  There is a link that says "Forgot your password."...

 I need a copy of my past invoices. How do I get them?

Please sign in at http://www.imperialbilling.ca, and click My Invoices. Scroll down to the...

 Our fax number

Our current fax number is + 1 (905) 356-1864.

 Our telephone number

Our current telphone number is + 1 (905) 353-1556.

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