Some customers with Imperial Hosting Domains are receiving renewal notices via regular postal mail telling them that their domain is coming up for renewal and that they should send a check in with the enclosed form. Imperial Hosting & Domains will never send such a notice; all notices come in e-mail and will direct you to the call the Imperial Hosting or Imperial Support Customer Service Department. These are actually rival registrars who will charge you for a transfer to their company rather than a renewal as stated. You should discard any such postal messages and report the occurrence to abuse@imperial-group.ca so that it may be investigated.
Monday, September 6, 2010
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